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Engaging Family Physicians in a Research Project to Pilot an Electronic Health Record

german translation / full article

Regina Poß-Doering, Aline Kunz, Sabrina Pohlmann, Joachim Szecsenyi

Keywords: Information and communication technologies electronic patient record evaluation family medicine recruitment process

SummaryInvolving key players in development and evaluation of information and communication technologies makes challenges apparent. Since the utilization of such technologies is gaining in significance within the German health care system, the user-oriented, intuitive design of such technical solutions is imperative. A pilot application of a personal electronic health record (PEPA) was part of the project “information technology for patient-oriented care in the Rhine-Neckar metropolitan region“ (INFOPAT). Recruited were gastro-intestinal tumor patients poised to test PEPA in their routine healthcare during a three-month long trial phase. Their family physicians were targeted to participate as they play a central role in healthcare processes. A broad spectrum of factors were reflected in the challenges that arose regarding the inclusion of family practitioners into the evaluation of new technologies in healthcare: perceived lack of time, technical equipment in practices, reduced engagement with IT-related topics, and inexperience and uncertainties in dealing with data. Here we report these challenges to illustrate possible approaches for such projects regarding an optimized user involvement and the relevance of the participation of central players to a needs-oriented design of healthcare processes. KeywordsInformation and communication technologies; recruitment process; evaluation; family medicine; electronic patient record


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(State: 16.12.2019)

Latest Issue 1/2020

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