Visualizing Cooperation Using the Pictor Technique

DOI: 10.3238/zfa.2018.00401-0404 * Aus Gründen der besseren Lesbarkei

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Karola Mergenthal, Corina Güthlin

Keywords: cooperation health services research interdisciplinary collaboration qualitative interviews visualization

Summary: Providing health care to persons with chronic diseases is complex and necessitates cooperation between many service providers. Taking family physicians’ views on cooperation in the care of patients with rheumatoid arthritis (RA) as an example, this article presents the Pictor Technique. The technique was used in conjunction with individual interviews, and divided into three parts. Firstly, participating family physicians wrote down all health service providers involved in the care of a specific patient with RA on arrow-shaped notes. Subsequently they arranged the arrows on a piece of paper to show the relationship between the various providers. In a final step, they explained the illustrations. In data collection, the technique provides interview participants with sufficient scope to reflect upon their thoughts and enables the interviewer to ask further targeted questions. In the analysis phase, further data is generated using the illustrations, for example based on the arrangement of the arrows, proximity and distance, cluster and pattern. When analyzing the interviews, researchers can refer back to the illustrations and better understand the experiences of participants. The qualitative visualization and analysis method can be used for all research questions in which different agents or a multifactorial interaction are to be investigated.

(State: 12.10.2018)

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